Will I receive confirmation of my order?

Will I receive confirmation of my order?

If you place your order via this website then, once the ordering process is complete, you will receive an automatic order confirmation.

If your order is placed over the telephone or by email then the order confirmation will be sent once the order details have been entered onto our system. You will also receive a confirmation when your order is despatched together with a receipt or invoice.

    • Related Articles

    • Will I receive a receipt?

      For orders placed on the website then, as soon as your order is complete, you will be issued with a receipt by email. For all other orders your receipt will be sent once payment has been confirmed. For credit accounts, you will receive monthly ...

    • What is the best way to place an order with you?

      You can order either by telephone, email or directly on this website. You can decide which is the easiest and most convenient way for you for you to place your order. If you are an established customer or have an account with us, then you can email ...

    • Can I order with a Purchase Order number?

      Different customers use purchase order numbers in different ways. Some insist that a number is used for every order placed and others only when an order is placed on account. For either way, we are happy to take an order number and it will be shown ...

    • How can I pay for my order?

      You can pay for your order by PayPal or most types of Credit or Debit cards with orders placed via the telephone or on our website. We can also issue a Proforma invoice and will accept payment by bank transfer or cheque. If you have an account with ...

    • What do I do if my order has not arrived when expected?

      Tell us as soon as possible. Orders can take a few days to be handled depending on the time of year and so we give the option of priority despatch at the checkout. All deliveries are sent by a specialist courier and tracked until arrival. You will be ...