What is the cost of delivery?
Our delivery rate varies according to the size/weight of the order - from £5.99 for small items, £9.50 for the standard parcel, to a tailored fee for palleted goods.
This covers the packaging, paperwork and the actual delivery to your chosen delivery address. This charge is for England, Wales and Scotland with an additional charge for some Highland locations as well as offshore.
For Ireland, there may be customs fees and VAT to be paid on arrival. Please
CONTACT US with details of your potential order for a quote.
At the checkout, you will have the option of adding priority handling for an extra charge - your order will be treated as urgent and dispatched at the earliest time possible.
Your delivery charge will be confirmed during the check-out process and before you are asked to pay for anything. If you have any queries, then please just call 01673 895130 or message us via our
CONTACT US page.
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Do you offer free delivery on orders?
Unfortunately, we don't offer free delivery on our orders. The cost of shipping is relative to what we have to pay our courier, and in most cases is actually made lower to be more affordable for you as a customer. Unless your order is small or light ...
How long does delivery take?
As long as your required items are in stock, we aim to despatch goods within 2 working days. To opt for next-day despatch service, please choose 'Priority' or 'Express' at checkout, with a few exceptions for large and heavy items, palleted goods and ...
What do I do if my order has not arrived when expected?
Let us know as soon as possible. Orders can take a few days to be handled depending on the time of year and so we give the option of priority despatch at the checkout. All deliveries are sent by a specialist courier and tracked until arrival. To ...
How long does delivery take?
Providing that the goods you have ordered are in stock then we aim to dispatch orders within a few working days depending on the time of year. Orders are normally sent on a next day service with a few exceptions such as palleted goods and a delivery ...
My item is damaged or parts are missing on arrival. What do I do?
It is very important to inspect your delivery item before accepting it from the courier. If it is damaged or there are parts missing, then you can refuse the delivery. If this is not possible at the time, the package should be inspected as soon as ...